At Barking Mad Pet Boutique, you can also collect your products in our Rathmines or Blackrock stores. Complete your order online and select the collection option on checkout. We'll have your order ready and waiting when you call in.
If you are unhappy with the product in any way it can be returned to us following the steps outlined below. We aim to keep the process as simple as possible.
If you return the product in its original unused condition (with the product & packaging unmarked) and fit for resale within seven working days of the order being received, we will refund you the cost of the product or replace it (if available) as soon as possible following our agreement to do so (excluding cost of postage and transport). You will be responsible for paying for the return carriage of the goods to us. If you are exchanging a product for another size or style we will send these subsequent items to you free of charge.
All items you wish to return have to be received by us within 14 days of delivery (i.e. the day after the vouched date of dispatch to you). Please include all relevant packing slips and documentation when returning the product.
You will be responsible for the item or items until they reach us. We cannot be held responsible for non-arrival of returned goods.
Returns Address:
Barking Mad Pet Boutique, Swan Shopping Centre, Rathmines, Dublin 6, Ireland.